How Autopilot™ is Revolutionizing Health Insurance Distribution with AI & Human Oversight

Healthcare Writer

Published on March 27th, 2025

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The health insurance industry is undergoing a major shift, driven by artificial intelligence (AI) and machine learning (ML). With the launch of Autopilot™, Healthcare.com is leading the way by modernizing how health insurance distributors connect with consumers, boosting efficiency, transparency, and results.

Though AI is streamlining health insurance distribution, Healthcare.com ensures human oversight to prioritize integrity and high standards in every technological advancement.

The Future of Health Insurance Enrollment: AI Meets Personalization

Autopilot™ is the first AI-powered enrollment platform designed to match high-intent consumers with the right health insurance distributors. By analyzing over 100 million data points, Autopilot™ optimizes the matching process to eliminate inefficiencies and improve  ROI for distributors.

AI-powered targeting allows distributors to refine their strategies, reach the right consumers, and boost customer acquisition. While AI leads the charge, we recognize the essential role of human oversight to ensure ethical implementation.

AI with Integrity: Balancing Innovation and Responsibility

As AI reshapes the health insurance sector, maintaining ethical standards is essential. Howard Yeh, Chief Revenue Officer at Healthcare.com, shared this insight:

“We’re excited about the future of AI and ML, and the innovations they bring to our industry. However, it’s crucial to implement these technologies with the highest integrity, a value we emphasize in every model we create.”

This perspective highlights a key message: while AI offers transformative opportunities, businesses must ensure these advancements are implemented transparently and ethically. By committing to integrity, AI-driven solutions can create lasting value for distributors and consumers alike.

Enhancing the Consumer Experience Through AI-Powered Matching

Autopilot™ serves all health insurance verticals, including:

  • Medicare Advantage
  • Medicare Supplement
  • ACA plans
  • Under-65 health insurance products

By aligning consumer intent with distributor capabilities, Autopilot™ delivers an unmatched experience, ensuring consumers are matched with the best health insurance options for their needs.


Join the Future of Health Insurance Distribution

Healthcare.com introduces the next evolution in customer acquisition with the industry’s first AI-driven enrollment platform. Health insurance and Medicare distributors nationwide can optimize their distribution through Autopilot™.

Learn more at www.healthcare.com/autopilot and explore partnership opportunities at www.healthcare.com/partners.


Contact Ben Hochstetler, SVP of Marketing, to discover how Healthcare.com can drive your growth in 2025.

The official press release for Autopilot™ can be found below for more detailed information.


PRESS RELEASE

FOR IMMEDIATE RELEASE

Healthcare.com Unveils Autopilot™ – The First AI-Driven Enrollment Acquisition Platform for Health Insurance Distributors

Now available to select trusted partners, Autopilot™ revolutionizes health insurance & Medicare distribution with AI-powered efficiency and smarter enrollment solutions.

New York – March 26, 2025 – Healthcare.com, a digital healthcare platform, is excited to announce the official launch of their high-intent enrollment platform, Autopilot™ by Healthcare.com. Designed with health insurance distributors in mind, Autopilot™ offers groundbreaking features and benefits aimed at intelligently matching high-intent health insurance consumers on Healthcare.com with distributors through proprietary technology and data. Through trusted integrations with partners and over 100M data points, Autopilot™ provides better data transparency, aligning the consumer, distributor, and carrier while optimizing the value chain and universally driving better outcomes.

Healthcare.com has been piloting Autopilot™ with an initial set of forward-thinking distributor partners over the past two annual enrollment periods with industry-leading success. These efforts are culminating in the full release of Autopilot™ in 2025. Autopilot™ uses Healthcare.com’s large proprietary data sets to predict the intent of each individual consumer and aligns that intent to each individual distributor – resulting in a consistency of outcomes and elimination of waste generating an ROI that significantly surpasses rules-based legacy solutions.

“Autopilot™ represents the future of health insurance distribution, leveraging AI and proprietary data to drive efficiency, transparency, and superior outcomes,” said Sean Taylor, CEO of Healthcare.com. “Built on top of our expansive ecosystem of health insurance consumers, Autopilot™ enables distributors to precisely target enrollments, optimize their books of business, and continuously refine their strategies for growth. By aligning consumer intent with distributor capabilities, we are enhancing enrollment experiences and empowering consumers with clearer, more personalized pathways to coverage.”

Autopilot™ has expanded into all health insurance verticals including Medicare Advantage, Medicare Supplement, ACA, and other U65 health insurance products, improving not only the outcomes for distributors but also providing unmatched consumer experiences. Customers can feel confident that when matched with one of Healthcare.com’s trusted distribution partners, it’s the ideal match for their individual needs.

“We have been very happy with the results since partnering with Healthcare.com,” said Aimee Brown, Vice President of Performance Marketing at Spring Venture Group, a leading Medicare insurance brokerage. ”They are the only partner we trust to set value-based pricing for the Autopilot leads delivered to us.”

The next evolution of customer acquisition is here, and Healthcare.com invites health insurance and Medicare distributors across the U.S. to join the industry’s first enrollment acquisition platform proudly launching March 2025. To learn more about the platform, please visit www.healthcare.com/autopilot.

For media inquiries, please email Ben Hochstetler, Vice President of Business Development, at bhochstetler@healthcare.com.

About Healthcare.com®

Healthcare.com is a leading digital platform connecting millions of health insurance consumers with coverage options provided by a nationwide network of enrollment partners for health insurance and Medicare plans. Healthcare.com also develops and markets a portfolio of direct-to-consumer health insurance and supplemental insurance products from multiple “A” rated carriers under the brand Pivot Health. To date, Healthcare.com has raised over $200M in funding, and is backed by prominent venture capital, growth equity, and strategic investors. Founded in 2014, the company is headquartered in Miami. For more info, visit www.healthcare.com.




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